At 345gam, we take data privacy seriously. This Privacy Policy explains exactly what information we collect when you use our platform, how it is used, who it may be shared with, and what control you have over it as a Pakistan player.
This Privacy Policy applies to all users of the 345gam platform, including anyone who visits the website, registers an account, makes a deposit, places a bet, or uses any feature of the platform — whether through a browser on desktop, the Android APK, or the iOS home screen app.
345gam is committed to handling your personal data responsibly. We only collect what is necessary to operate the platform and provide you with the services you have signed up for. We do not collect data for the sake of it, and we do not sell your information to advertisers or unrelated third parties.
By using 345gam, you confirm that you have read this Privacy Policy and consent to the collection and use of your data as described here. This policy should be read alongside our Terms and Conditions.
Plain language commitment: We have written this Privacy Policy to be as clear and readable as possible for our Pakistan players. If anything is unclear, you are welcome to contact our support team at [email protected] for clarification.
The information we collect falls into several categories depending on how you interact with the platform:
Registration and Account Data
Identity Verification Data
Financial and Transaction Data
Gaming and Betting Activity
Technical and Device Data
Communications Data
Note on sensitive data: We do not intentionally collect sensitive personal data such as religious beliefs, political opinions, or health information. The only biometric data we may collect is for identity verification purposes where required, and this is handled with heightened care.
We use the data we collect for specific, clearly defined purposes. Here is a breakdown of the main uses:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details, login credentials |
| Identity and age verification | ID documents, proof of address, date of birth |
| Processing deposits and withdrawals | Payment method data, transaction records, account balance |
| Delivering gaming services | Gaming history, session data, device information |
| Sending account notifications | Email address, mobile number, communication preferences |
| Responsible gaming monitoring | Gaming activity, deposit patterns, session duration |
| Fraud prevention and security | IP address, device data, transaction history, login patterns |
| Platform improvement and analytics | Aggregated usage data, feature interaction, technical logs |
| Promotional communications (opted-in only) | Email, mobile number, game preferences |
We do not use your personal data for automated decision-making that produces legal effects, other than fraud screening checks that may temporarily restrict your account pending manual review.
We process your personal data on the following grounds:
345gam does not sell your personal data. We share data only in the following limited and necessary circumstances:
No advertising networks: We do not share your personal data with advertising networks, data brokers, or any third party for marketing purposes unrelated to 345gam services.
345gam uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Cookies are small text files stored on your device when you visit the site.
You can manage non-essential cookies through your browser settings. Disabling functional or analytics cookies will not affect your ability to use the core platform, though some personalisation features may not work as expected.
We use industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. Our security practices include:
No system is completely immune to security threats. In the unlikely event of a data breach that affects your personal information, we will notify affected users as promptly as practically possible.
Your role in security: Keep your password strong and do not share it with anyone. Enable two-factor authentication from your account settings. If you notice any suspicious activity on your account, contact support immediately at [email protected].
We retain your personal data for as long as your account is active and for a defined period afterwards, depending on the type of data:
Once the applicable retention period has passed, your data is securely deleted or anonymised. You may request early deletion of non-essential data by contacting our support team, subject to the legal retention requirements above.
As a user of the 345gam platform, you have meaningful rights over your personal data. You can exercise any of these rights by contacting our support team:
These are your rights over the personal data 345gam holds about you. Contact our support team to exercise any of them — we aim to respond within 30 days.
You can request a copy of the personal data we hold about you at any time. We will provide this in a readable format, along with details of how and why it is being used.
If any of the data we hold is inaccurate or incomplete, you have the right to ask us to correct it. Some changes — such as legal name updates — may require supporting documentation.
You can ask us to delete your personal data. This is not an absolute right — we may need to retain certain records for legal compliance — but we will delete everything we are not obligated to keep.
You can object to us processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests where you believe it overrides your own rights.
In certain circumstances — such as while a dispute is being resolved — you can ask us to restrict how we process your data without deleting it entirely.
Where technically feasible, you can request a machine-readable export of the personal data you provided to us, which you can then take to another service provider.
The 345gam platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data belonging to anyone under the age of 18. If a minor attempts to register, we rely on date-of-birth checks at registration and identity verification documents to identify and reject such accounts.
If you are a parent or guardian and believe a minor has registered on the platform using false information, please contact our support team immediately. We will investigate and close the account without delay, and any funds deposited will be returned to the original payment source following verification.
We recommend that adults who share devices with younger family members use device-level parental controls to restrict access to online gaming platforms.
345gam may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
Where changes are significant — such as new categories of data being collected or new third-party sharing arrangements — we will notify registered players via their registered email address before the change takes effect.
Continuing to use the 345gam platform after a policy update has been published constitutes your acceptance of the revised terms. If you do not agree with the updated policy, please stop using the platform and contact support to request account closure.
Bookmark this page: We recommend saving this page and checking back periodically, particularly if you use the platform regularly. All historical versions are available on request from our support team.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information is being handled, please reach out to our support team. We aim to respond to all privacy-related enquiries within 30 days.
For queries specifically about responsible gaming, deposit limits, or self-exclusion, visit our Responsible Gaming page, which has dedicated guidance on those topics.
A quick summary of the key ways we keep your data safe and respect your privacy as a Pakistan player on our platform.
All data transmitted between your device and 345gam servers is encrypted using TLS. Your login credentials, payment details, and account information are protected in transit at all times.
We never sell your personal data to advertisers, data brokers, or unrelated third parties. Your information is used only to provide and improve the 345gam service you signed up for.
Transactions via JazzCash, Easypaisa, Raast, and bank transfer are handled by vetted payment processors. Full payment credentials are never stored on 345gam servers — only tokenised references.
Identity verification is handled by certified third-party KYC providers. Your documents are used solely for age and identity checks and are never shared with marketing or unrelated parties.
From your account settings, you can manage notification preferences, request data exports, or ask for account closure at any time. Your data rights are real and exercisable — not just words on a page.
We actively monitor gaming activity to support responsible gaming. Deposit pattern analysis and session tracking help us flag potential concerns — your data is used to protect you, not just the platform.
Now that you know exactly how 345gam handles your data, join thousands of Pakistan players enjoying cricket betting, casino games, and more — all in PKR with JazzCash and Easypaisa support.